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Instructional Design

Designer II, eLearning

Job Type Full-Time  
Experience Level Mid  
Organization Type Corporate L&D  
Pay Range TBD  

The purpose of this job is to design and create digital content and support the day-to-day administration, functionality, and maintenance of the Learning Management System (LMS).

In this role you will:

  • Create original design content for the Pilot Learning LMS
  • Assist with the planning, development and review of eLearning curriculum
  • Provide technical support for end users with the LMS portal
  • Assess eLearning training effectiveness and integrate ongoing enhancements and improvements to the LMS
  • Support the Talent Development team, Operations team, and broader Human Resources team with special projects and initiatives


  • High school diploma or equivalent certificate required
  • Bachelor’s degree in graphic design or related field or equivalent work experience required
  • Minimum one to three years of experience in a creative or instructional design position required
  • Working knowledge of instructional design and adult learning principles
  • Working knowledge of interchangeable eLearning content
  • Working knowledge of implementation and use of eLearning software, such as Articulate Storyline
  • Working knowledge of deployment of blended solutions that include third-party certifications, classroom sessions, and eLearning
  • Experience and working knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Intermediate Microsoft Office skills
  • Strong orientation to detail, organizational skills, ability to multitask, and meet deadlines
  • Ability to communicate effectively with all levels of the organization and with a diverse work team
  • Ability to troubleshoot and resolve issues
  • Excellent written, verbal, and listening skills
  • Ability to embrace and learn new technology
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k) Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  •  Weekly Pay

About Organization

Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members. Pilot Flying J services over a million guests every day.