Commercial Learning & Development Training Lead – Stamford, CT

Be a part of a revolutionary change!

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Our success depends on people who are committed to our purpose and have an appetite for progress.

Your ‘day To Day’

The Commercial Learning & Development Lead will be responsible for the development and implementation of our learning strategy and global programs, forming relationships, market analysis, and educational program development to improve our team’s performance and drive business growth.

• Develop Training strategy to transform and diversify learning platform (e-Learning, self-learning etc.) for scalability and speed, and content management aligned with the Commercial L&D Training manager.
• Build and maintain content on relevant training platform Learning Management System (LMS), and facilitate training for all consumer facing channels including but not limited to – Product Training, Consumer program training, soft skills, technical knowledge skills & capability associated to role and channel for onboarding and continued support.
• Discover new ways to engage users with digital content using reporting (Knowledge check scores, completion rates, market performance data) to identify areas of improvement and impact in-market performance on field teams.
• Adapt global PMI Product (Heat Not Burn & Smoke-Free) related training to your market (e-learning, in-person, manuals, one-sheeters, etc.) to ensure effective business results by collaborating with leaders in the field to capture feedback and local insights, other Commercial market leads, and the larger Global Commercial L&D Training.
• Act as a single contact point for Global Commercial L&D Training teams and commercial teams for knowledge exchange, understanding training pipeline, adaption of global materials locally based on global SOP and the evaluation of deployment, engagement, and effectiveness of programs. Participate in the Global Commercial L&D Training Community.

Who We’re Looking For

• REQUIRED – Legally authorized to work in the U.S.
• REQUIRED – Commutable distance to Stamford, CT.
• Travel required: 30% domestically, but can vary as needed during onboarding periods
• Bachelor’s degree or equivalent experience required.
• 5 + years of experience in a training, L&D, and enablement type role.
• Demonstrated experience leading training for larger groups (20-30 individuals) and 1:1 training.
• Experience in Instructional Design for training in various formats (elearning, live in-person, self-driven).
• Experience independently managing a LMS.

What’s ‘nice To Have’

• Articulate Storyline, Rise 360 experience strongly preferred.
• Creating and maintaining training and learning plans for in-house and 3rd party employees.
• Experience in sales environment for B2B and B2C preferred.

Annual Base Salary Range: $107,200 – $134,000

What We Offer

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of a billion smokers.

PMI is an Equal Opportunity Employer.

PMI Global Services Inc. and PM Global Brands Inc. are a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders, and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI’s smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of September 30, 2022, PMI’s smoke-free products are available for sale in 70 markets in key cities or nationwide, and PMI estimates that approximately 13.5 million adults around the world, excluding Russia and Ukraine have already switched to IQOS and stopped smoking. For more information, please visit www.pmi.com and www.pmiscience.com.

Philip Morris International is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, PMI recommends all US- and Canada-based employees to be vaccinated in order to access any of our facilities; this is subject to change solely at the Company’s discretion.

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About Organization

Philip Morris International (PMI) is a leading international tobacco company working to deliver a smoke-free future and evolving its portfolio for the long term to include products outside of the tobacco and nicotine sector. Since 2008, PMI has invested more than USD 10.5 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes. In November 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the companies’ IQOS and ZYN brands. As of September 30, 2023, PMI's smoke-free products were available for sale in 82 markets, and PMI estimates that approximately 19.7 million adults around the world had already switched to IQOS and stopped smoking. Smoke-free products account for approximately 36.2% of PMI’s total third-quarter 2023 net revenues. With a strong foundation and significant expertise in life sciences, PMI announced in February 2021 its ambition to expand into wellness and healthcare areas and, through its Vectura Fertin Pharma business, aims to enhance life through the delivery of seamless health experiences. For more information, please visit www.pmi.com and www.pmiscience.com.

Our priority is to attract, support and keep with us diverse and unique individuals. Our global workforce of more than 69,000 people is one of our greatest strengths and the key to our success as a company. Our employees speak more than 80 languages and come from all corners of the world. PMI has also been certified as a “Global Top Employer” for the seventh consecutive year, in recognition of the high standards of excellence in our working environment and the exceptional development opportunities we offer. If you come into our offices or meet our people, you will quickly realize that at PMI everyone has the opportunity to make a difference and build phenomenal careers.