Business User Learning Manager
Overview
Are you passionate about empowering business users with the skills to excel in an AI-powered workforce? Come be a part of a team that’s dedicated to charting the course for an educated, innovative and AI-fluent society. If you join Microsoft’s Worldwide Learning, you will join an organization whose mission is to inspire every person and every organization on the planet to maximize their growth through learning.
Use of generative AI has nearly doubled in the last six months, with 75% of global knowledge workers now using it. As a Business User Learning Manager in Worldwide Learning, you will have the opportunity to shape the future of education for business users whose roles are being transformed by AI. Leveraging your deep expertise about how current and next generation business users learn globally, you will innovate and develop a series of short-form, highly engaging videos to help people thrive in an AI-powered workforce across a variety of functions. You will hone your cross-team collaboration capabilities while working across multiple organizations inside and outside Microsoft to scale effectively. This is an individual contributor role that offers flexibility in that you will be able to partner with your manager to define the way that you’d like to work, whether that is in the office or from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Innovate, develop and execute short-form content strategies that resonate with business users worldwide.
- Collaborate with marketing teams to execute on marketing strategies that effectively promote short-form content to business user audiences
- Utilize data-driven insights to measure impact and inform content development.
- Advocate for the business user audience, ensuring their needs and challenges are addressed in our learning solutions.
Qualifications
Required/Minimum Qualifications
- Vocational qualification or higher education degree (e.g., Bachelor’s Degree) AND/OR 2+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
- OR Master’s Degree or equivalent AND/OR 1+ year(s) experience in Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
- OR equivalent experience.
Additional or Preferred Qualifications
- Vocational qualification or higher education degree (e.g., Bachelor’s Degree) AND 6+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
- OR Master’s Degree or equivalent AND 4+ years experience in Learning and Development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
- OR equivalent experience.
- Microsoft Fundamentals, Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, archival, or a similar certificate.
- Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training, online courses).
- Proven experience in learning strategy and development for general population audiences such as business users.
- Understanding of how AI is reshaping the workforce globally.
- Proficient communication and collaboration skills.
- Ability to work in a fast-paced, ever-changing environment.
Integrated Learning IC4 – The typical base pay range for this role across the U.S. is USD $94,600 – $183,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $122,000 – $200,500 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay.
Microsoft will accept applications for the role until September 10, 2024
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Benefits/perks listed below may vary depending on the nature of your employment with
- Microsoft and the country where you work.
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.