Academic Student Success Coordinator
Will partner with staff from various academic program(s) and partner high schools to create a cohesive, transparent experience for high school students participating in the Sophomore Start and Associate Degree options. Will assist in developing and overseeing a comprehensive strategy to support the recruitment, academic advising, and success of high school students participating in the concurrent enrollment program. It will provide comprehensive recruitment to Boise State University, academic advising on course selection and University policies, and assist with tracking of student participants.
This position may have the opportunity to work hybrid where a mix of in-person work from a Boise State worksite and an alternative work location within the State of Idaho. Candidates must be able to work on-site as needed.
Department Overview:
The Division of Extended Studies is on a mission to extend higher education beyond traditional boundaries. Our collaborative teams expand student access and improve student success with innovative programs that reach across our metropolitan area, Idaho and beyond. We facilitate online education, community-based programs, concurrent enrollment at high schools, summer sessions, continuing education programs and other lifelong learning options. Join us!
The Concurrent Enrollment (CE) program manages the delivery of university classes to high school campuses in the Treasure Valley and surrounding areas. High school students are able to enroll in approved classes for both high school and university credit with the Advanced Opportunities state funding. The CE team supports the Boise State University academic departments and partner high schools. The team provides continued educational guidance for parents about higher education opportunities. Boise State’s CE program is nationally accredited and offers quality university classes to help students get a head start on their college career.
Level Scope:
Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.
Essential Functions:
- Provide academic advising on Concurrent Enrollment Options, primarily focusing on the Sophomore Start and the Associate’s Degree via individual or group sessions, both in-person or via phone or Zoom.
- Provide advice to students about university policies, programs of study and degree options. Utilize academic background, current enrollment, and degree checklists to guide students with more complex academic backgrounds through earning college credits in a degree plan.
- Serve as a recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight
- Work with high school counselors and administrators to recruit high schools students to the Sophomore Start, and Associate Degree Options.
- Help students understand the relationship between academic pathways and general career interest fields.
- Support the enrollment, retention and completion goals of the Sophomore Start and Associate Degree participating students and their transition into Boise State upon graduating high school.
- Provide accurate information regarding academic programs, admissions, Advanced Opportunities state funding, online courses, degree plans, university policies, and degree options.
- Assist with tracking student progress and degree completion rates for the programs.
- Identify emerging trends that add value to the work completed by the position, incorporate them or recommend improvements, and strive to ensure that Boise State’s practices are current.
- Collaborate with Boise State TRiO Upward Bound program and AVID.
- Coordinate events connecting students to Boise State academic departments and establish a focused connection with the Boise State University environment.
- Provide support with the evaluation of Concurrent Enrollment program options related to the engagement of stakeholders, processes, and procedures.
- Collaborate on the implementation of initiatives that promote student success, retention, and graduation, with a focus on academic, personal, and career development.
- Development of student support material, in various formats such as including information documents, video tutorials, newsletters, and learning management systems.
- Assist with the development of strategic initiatives to increase the recruitment and retention of underrepresented populations from urban school districts.
- Assist with concurrent enrollment classroom presentations and parent information night events.
- Participate in NACEP: The National Alliance for Concurrent Enrollment Program.
- Stay informed regarding NACEP Accreditation and Idaho State Board of Education Dual Credit/Concurrent Enrollment standards.
- May perform other duties as assigned.
Knowledge, Skills, Abilities:
- Provide excellent customer service in small and large group settings.
- Understanding of student development theory for both high school and college students.
- Independently performs the full range of responsibilities within the function; requires deep job knowledge of areas typically obtained through higher education combined with experience.
- Support and advise students through nuanced challenges that arise throughout the onboarding, enrollment, and participation cycles.
- Complete and balance multiple work projects, respond with adaptability to rapidly changing priorities, and work well under pressure.
- Be detail-oriented with a high level of energy, integrity, and enthusiasm.
- Skills in collaboration and negotiation to achieve a desired outcome.
- Ability to handle difficult and sensitive situations, and use sound, independent judgment within general policy and legal guidelines.
- Organize materials and ideas to communicate effectively in a variety of forms
- High proficiency in Microsoft Office, including Excel, PowerPoint
- Communicate professionally both in person and via electric meditated modes.
- Understand the online learning environment.
- Ability to create content and interact with curriculum within the Canvas Learning Management System.
- Ability to create multi-media projects including YouTube videos and tutorials.
- Establish and maintain effective working relationships with and elicit cooperation from colleagues, members of external groups, and co-workers on complex issues.
- Represent Boise State, Concurrent Enrollment professionally, when speaking with customers, community members, and university colleagues.
- Be sensitive to the concerns and needs of people from various backgrounds.
- Be willing to work evening and Saturday events.
Minimum Qualifications:
Bachelor’s Degree and 2 years of professional experience or equivalent relevant experience.
Preferred Qualifications:
- Master’s degree.
- At least 1-2 years of experience working in Higher Education with students.
Salary and Benefits:
The salary is $ 48,609.60 annually and is commensurate with experience. Boise State University provides a best-in-class benefits package , including (but not limited to):
- 12 paid holidays AND the University is closed between Christmas and New Year’s
- Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
- 9.27% University contribution to your ORP retirement fund (Professional and Faculty employees)
- 11.96% University contribution to your PERSI retirement fund (Classified employees)
- Excellent medical, dental and other health-related insurance coverages
- Tuition fee waiver benefits for employees, spouses and their dependents
- See our full benefits page for more information!
Required Application Materials:
Resume
Cover Letter
About Us:
Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.
Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.
Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/
About Organization
At Boise State University, we know changing the world doesn't happen by chance. It comes out of the blue. 𝘛𝘩𝘪𝘴 𝘪𝘴 𝘽𝙡𝙪𝙚 𝙏𝙪𝙧𝙛 𝙏𝙝𝙞𝙣𝙠𝙞𝙣𝙜.