Technical Content Writer

About the job

If this role seems interesting, irrespective of your location or identities, please reach out.

Even if you don’t think you meet all of the criteria but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join our team. We’d love to hear from you.

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That’s why people love us.

We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.

We’re looking for a Technical Content Writer to help us reach a wider audience. This role is part of our overall Technical Writing bench, focused on Growth initiatives, writing for highly- and not-so-technical audiences.

We strongly encourage candidates of all different backgrounds and identities to apply. Metabase fully supports remote employees, and we have folks across the globe.

What you’ll be doing

• Write great, high-value content that helps technical audiences discover Metabase. Some examples to give you a feel for what we want to do more of: Your chart has too many series, Why Metabase Cloud, A PM’s guide to getting started with Metabase
• Partner with analysts to tell interesting stories with data. Some examples: Bus factor of top GitHub projects, Exploring trends in data jobs postings
• Get your content out there by contributing copy and strategy to promote your work on channels. Even more examples: How Metabase Metabases, How to use filters
• Brainstorm new types of content to experiment with. New topics, formats, medias, and channels are all areas we’d like to explore.
• Keep an eye on what’s working performance-wise to make decisions about what to work on next.

What you’re like

• You love making high-value things that help attract new users. We don’t live and die by performance marketing metrics, but generally you need to be excited about building an engine that unlocks Metabase for more of the world.
• Experimenting with new things gives you energy, and you’re excited by the idea of exploring or trying something fresh most weeks.
• You worry more about the big picture than the details. Typos aren’t great, but they’re easy to fix.
• You structure your workdays effectively. You’ll get plenty of feedback and support, but you’ll be expected to take assignments from start to finish.

Skills and experience

• Can point us to samples that represent your best writing.
• You’re familiar enough with SQL to include sample queries in content, and can troubleshoot a sample query (it’ll be on the interview).
• You know Markdown, and are familiar with simple HTML, and CSS.
• You’ve worked with a static site generator and Git and Github before.
• Skills you don’t need: design, video editing, programming, sous-vide cooking

We’re a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We’re relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.