Learning Program Manager

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join: 

Airbnb’s Learning Team focuses on the organization’s evolving business and talent needs, and prepares our employees with the mindsets and skills they need to succeed.

The Difference You Will Make:

We are looking for an experienced Learning Program Manager to join us in building and scaling learning programs for employees. The ideal candidate has a proven track record of program development and management, with experience in Learning — supporting the planning, operationalizing, tracking and building of learning initiatives within a complex, fast-paced organization.

A Typical Day: 

• Work in close partnership with Learning Managers and leadership teams to drive and implement learning programs
• Facilitate conversations between teams, move process forward, find resources, create communications, raise concerns to decision-makers early and resolve open issues that prevent progress
• Drive planning meetings and initiate meaningful conversations – leading weekly meetings with cross-functional teams to influence and ensure key deliverables are on track
• Develop a strategy for keeping all relevant teams and stakeholders up to date and aware of project/program launches
• Manage program documentation & deliverables such as the program surveys, timelines and communication plans
• Manage relationships with external partners, including completing statements of work, vendor onboarding, managing budget, and proactive review of vendor quality
• Manage course offerings within our learning management system (LMS)
• Manage LMS reports and draw insights based on course analytics and participant feedback

Your Expertise:

• Minimum 8-10 years experience managing moderate to large sized projects/programs in Learning or HR from initiation to launch
• Experience managing programs that include both internal and external contributors
• Exceptional leadership, priority management, meeting facilitation, and organizational skills
• Data driven, can do attitude, strategic thinker and passion for new learning products and solutions
• Comfortable with ambiguity and role-model assuming positive intent and driving to make an impact
• Experience building relationships and collaborating across a geographically dispersed team
• Ability to thrive in a fast-paced, dynamic and ever changing environment
• Expertise in using program management tools such as Asana, Jira, Smartsheets, etc.
• 2+ years of LMS experience (Intellum, Cornerstone, etc.)
• Pays attention to both details and macro-level outcomes
• Strong situational awareness and critical thinking skills
• Bachelor’s degree and advanced degree desirable
• Scrum (CSM) certification preferred

Your Location:

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We’ll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  

Pay Range

$150,000—$190,000 USD

Reasonable Accommodation — Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role

About Organization

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million Hosts who have welcomed over 1.5 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.