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Program Manager, Executive Education and Corporate Partnership

Arizona State University
Tempe, Arizona
November 10, 2022
Job Type
Experience Level
Organization Type University  
Pay Range
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Job Description

The W. P. Carey School of Business, where business is personal ®, is searching for a Program Manager to join its Executive Education, Corporate Partnerships, and Lifelong Learning Team. This is a highly visible and impactful role in an important, growing and exciting unit at ASU’s highly ranked W. P. Carey School of Business. You will contribute to the school’s mission by driving innovative and interdisciplinary programs locally, nationally, and globally for our corporate partners and other stakeholders. As part of your role, you will oversee program planning and delivery logistics for custom and open enrollment programs. This position executes on the front-line of exceptional program delivery and innovation, both as an individual contributor and through the supervision of others, by coordinating all operational aspects of assigned events, managing communications, and organizing program logistics, and is responsible for efficient, cost-effective program administration with the goal of providing extraordinary customer service in online, on campus/in person, and/or hybrid environments. The Program Manager maintains a close working relationship with corporate clients and program participants.

Working Environment

  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse;
  • Required to stand for varying lengths of time and walk moderate distances to perform work
  • Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds
  • Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts
  • May be required to perform tasks in the field within and/or across University campuses
  • Ability to clearly communicate to perform essential functions

ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market.

Flexible work options

  • Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times.
  • Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.

Minimum Qualifications

Bachelor’s degree and eight (8) years related experience; 3 of which include project management of technical or scientific endeavors, OR, any equivalent combination of experience, and/or education from which comparable knowledge, skills and abilities have been achieved.

Department Statement

The W. P. Carey School of Business at Arizona State University is one of the largest business schools in the United States with more than 15,000 students and 100,000 alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes diversity and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country. Learn more at wpcarey.asu.edu.

Desired Qualifications

  • Experience leading custom corporate education program offerings, ability to manage multiple stakeholders. Fosters partnerships; develops understanding of needs, issues, problems
  • Experience with Microsoft Office software (Word, Excel, PowerPoint); project management software a plus
  • Experience in organizing and prioritizing workload to meet deadlines
  • Evidence in being deadline driven with good attention to detail
  • Evidence of effective communications skills
  • Detail-oriented and adept at multi-tasking
  • Evidence in having a positive attitude and team player
  • Experience in being flexible and adaptive to changing priorities
  • Demonstrated knowledge of the principles of marketing and sales
  • Experience in follow-up and customer service skills
  • Demonstrated working knowledge of the sales process – prospect/research, present, follow up, execution and evaluation
  • Experience in identifying and inventory abstract concepts and pulling these elements together to create innovative opportunities

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Essential Duties

  • Plans, develops, implements, and manages programs and projects through complete task definitions and work requirement identification and assignments
  • Supervises designated staff and student workers responsible for the execution and delivery of programs and the completion of designated projects
  • Works closely and collaboratively with key stakeholders to define scope, strategy, budget, and program outcomes
  • Identifies critical resource expertise and targets appropriate internal and/or external sources to ensure optimal outcome(s)
  • Establishes and continually monitors/manages program expectations with team; assigns tasks and identifies issues for resolution to ensure optimal team effectiveness
  • Prepares and maintains all program status reports and schedules; tracks milestones/deliverables, critical paths and dependencies; resets expectations as needed in consideration of program delivery and outcomes
  • Responds to all inquiries regarding program status; prepares and responds to all regulatory reporting/filings to ensure compliance
  • Collaborates with team members both internal and contracted to ensure optimal outcomes; builds, develops, and maintains relationships vital to program success
  • Works collaboratively with stakeholders, leadership, and other related staff to define and identify all requirements including, but not limited to: space, equipment, technology and infrastructure to ensure timely availability for successful launch and ongoing program delivery
  • Prepares all post-program reports, budget allocations and summaries/filings to ensure timely dissemination of information to all interested parties; presents report findings as needed
  • Tracks and reports program outcomes and makes recommendations for continuous improvement of recurring programs, corporate engagement processes, and events management
  • Follows up with corporate clients and stakeholders to ensure expectations were met (survey, conference calls, etc.) as part of an overall strategy to nurture and grow corporate relationships

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.