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Program Manager

Arizona State University
Tempe, Arizona
August 24, 2022
Job Type
Experience Level
Organization Type University  
Pay Range $49K - $68K

Job Description

The Program Manager manages program expectations, risk, operations, change, and executive administrative assistance for the Chair and senior management team of the Walton Sustainability Solutions Service within the College of Global Futures. Under the administrative direction of the Walton Chair, this position performs work of strategically coordinating and executing on behalf of the Sustainability Solutions Service senior leadership. The Program Manager will participate in most or all major meetings, will aggregate decisions to keep things efficient, and will own the execution of major research, communication, and analysis type tasks that inform decision making by the leadership. This position will serve as the primary liaison between senior leadership and both clients and department staff. The Program Manager will have responsibility for organizing and leveling up the effectiveness of the Chair’s and the Walton team’s performance.

This position will independently ensure the goals and objectives of the Service and programs are accomplished with excellence in accordance with priorities, time constraints, funding limitations, or other specifications. The Program Manager will approach this dynamic position with initiative, anticipation, and problem-solving skills to apply to a fast-paced work environment. An ideal candidate will also have an interest and some familiarity with sustainability, as well as some experience working with the media, ultra-high net worth individuals, donors, and other VIPs.

Working Environment

  • Activities are performed in an office setting.
  • Regular activities require the ability to quickly change priorities which may include and/or are subject to resolution of conflicts.
  • Clearly communicate to perform essential functions.
  • Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone, and associated computer/technology peripherals.
  • Field site visits and international travel may be required.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Minimum Qualifications

Bachelor’s degree in a related field AND five years administrative/coordination experience; OR, Master’s degree in field appropriate to area of assignment AND three years administrative/coordination experience; OR Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Department Statement

For the seventh year in a row, ASU has been named the most innovative school in the nation, recognizing the university’s culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond. U.S. News and World Report has named ASU as the most innovative university all seven years the category has existed.

ASU Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, and international development. Our success arises from solutions-focused, interdisciplinary research; an entrepreneurial approach that is embedded in every school and department; and a commitment to transform society in a positive way. http://research.asu.edu/

Desired Qualifications

  • Experience specific to higher education a plus.
  • Bilingual: English/ and fluency in Arabic, Chinese, French, Navajo or Spanish, a plus.
  • Experience in sustainability, environment, and development matters a plus.
  • Experience in principles of program management and general business.
  • Experience with a variety of technology and technological platforms with the ability to continuously learn new tech skills.
  • Event management experience.
  • Experience in budget planning, preparation, management, forecasting, and reporting.
  • Experience in building relationships quickly.
  • Experience in navigating ambiguous situations, making decisions, and influencing others.
  • Experience in displaying a high degree of tact, patience, and diplomacy, particularly under pressure while focusing on solutions.
  • Ability to stimulate changes in individual, institutional, and corporate behaviors
  • Experience in Workday, ASU finance & accounting procedures, and/or the ability to take on new knowledge in these areas.
  • Demonstrated knowledge of any of the following engagement platforms: Aventri, Zoom, Microsoft Teams, Slack.
  • Demonstrated knowledge of Microsoft Office Suite, Dropbox, and Google Drive.
  • Demonstrated knowledge of current ASU travel procedures and Concur.
  • Experience with ASU/Knowledge Enterprise hiring practices, Peoplesoft, and EDGE conversations.
  • Evidence of effective and professional e-mail and phone communication.
  • Capacity to work efficiently across multiple programs and projects.
  • Experience in effectively managing, supervising and evaluating assigned staff.
  • Experience in establishing and maintaining effective working relationships and establishing and facilitating work teams.
  • Experience working in a deadline-driven environment with a sense of urgency.
  • Experience in navigating moderately complex issues and troubleshoot with guidance and occasionally with limited information and guidance.
  • Experience in customer service excellence.
  • Experience in work that requires organization and an eye for detail.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Essential Duties

  • Provide daily management of the Walton Chair’s calendar, communications, commitments.
  • Interface with students, staff, faculty, mid- to senior-level university leadership and C-suite executives, external collaborators (e.g., media, donors, foundations and other VIPs) in facilitating program objectives.
  • Utilize technology platforms for meetings, webinars, document sharing and communication.
  • Provides direction and leadership to program delivery team and clients in meeting project deliverables through managing time frames, budgets, risk, and available resources.
  • Serves as primary communication point for internal and external constituents regarding status of projects and resource requirements as appropriate.
  • Regularly informs senior leadership of program and budget status proactively pointing out any potential challenges or risks.
  • Engages contacts as necessary in absence of senior leadership.
  • Participate in the preparation of financial and administrative reports.
  • Assists with coordination and processing of personnel searches and hiring, faculty promotion, and tenure processes within the department, and maintains personnel files consistent with University policies and practices.
  • Strategically develops and facilitates events, workshops, meetings or conferences; coordinates logistics, scheduling and participant communications; development of brochures or other unique projects.
  • Provides leadership and training to the immediate direct reports (if any assigned).
  • Resolves day-to-day issues.
  • Perform other duties as assigned.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.