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Instructional Design & Technology

Instructional Designer

Job Type Full-Time  
Experience Level Entry  
Organization Type Non-Profit  
Pay Range $65k - $75k  
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New York Botanical Garden

The Instructional Designer creates engaging and outcomes-driven learning experiences by leveraging innovative instructional design methods, in partnership with key NYBG stakeholders such as Continuing Education, Information Technology, Science, and the Library, with the primary goal of creating excellent, impactful programming for global audiences – as well as delivering the high level of customer support needed to achieve this goal.

Additionally, this position supports, through actions and conduct, NYBG’s Inclusion, Diversity, Equity and Accessibility initiatives and helps to build and maintain an inclusive organization culture throughout the institution.

Specific Duties & Responsibilities

  • Creates engaging and outcomes-driven learning experiences by leveraging innovative instructional design methods, primarily for Continuing Education, working with the Digital Learning team as a whole.
  • Collaborates with the Director of Digital Learning and members of Information Technology on the Canvas rollout for NYBG’s Continuing Education program, for online, on campus, and hybrid courses.
  • Works with NYBG Education to create a consistent brand experience in Canvas for online courses to showcase the excellence of NYBG as an organization.
  • Plays a key role as part of the Digital Learning team to design Canvas course templates and build Canvas courses, including technology integrations to upload video recordings of live sessions.
  • Works with instructors, copy editors, graphic designers, video producers, and other professionals to create supporting content for courses; these may be either NYBG staff or contract positions: e.g. graphic designers on course workbooks.
  • Provide both group and 1:1 training sessions for instructors, students, and staff as part of the Canvas rollout, and for new participants once program is established.
  • Provides exemplary customer service to staff, instructors, and students needing assistance with technology-related issues in Education.
  • Prepares documentation, FAQs, videos, and user guides for use throughout the community.
  • Responds to and provides technical assistance and support through timely problem resolution, escalation, and follow up with clear information recording.
  • Develops relationships with instructors, program coordinators, students, and staff to facilitate content development for both new and existing courses, both in person and online.
  • Works with Education program managers on analyzing student survey data to make recommendations for program improvements and to troubleshoot issues.
  • Provides support for other instructional systems in Education, software applications and programs, and makes recommendations for technology adoption.
  • For the new online program, works with faculty and the Continuing Education team to produce instructional materials, including quizzes, assessments, and other supporting content to achieve pedagogical goals.
  • Creates and manages co-curricular online learning communities.
  • Keeps current on best practices in instructional design.
  • Establishes and meets milestones for all major projects.
  • Embraces diplomacy and professionalism in all communications.
  • Other tasks may be assigned to fulfill the role, as needed, and as programs develop over time. 

Requirements:

  • Bachelor’s degree required; master’s degree preferred, particularly in Ed Tech or a related field.
  • Experience with educational technology required, included but not limited to Canvas, Zoom, Kaltura (or related systems with transferable skills). Experience with Canvas is required.
  • Demonstrated ability to create engaging written and visual content with clear pedagogy across diverse media for a variety of audiences, including technical training materials for non-technical audiences.
  • Demonstrated project management skills; PMP certification a plus.
  • Demonstrated ability to prioritize and manage multiple simultaneous deadlines, with success and attention to detail.
  • Demonstrated commitment to Inclusion, Diversity, Equity, and Access in Education.
  • Exemplary customer service skills.
  • Experience with video editing tools/video production preferred.
  • Experience with electronic program evaluation tools (such as SurveyMonkey) preferred.
  • Experience with design platforms, such as InDesign or Adobe, preferred.
  • Quality Matters certification a plus.
  • Creative thinker.
  • Highly visual.
  • Diplomatic and empathetic.
  • Familiarity with botany, horticulture, landscape design, botanical illustration, or related fields preferred. 

Salary: Commensurate with experience within the following range: $65-75K annually.

Benefits:

  • 15 Vacation Days
  • 13 Paid Holidays
  • 12 Sick Days
  • Health and Dental Insurance Coverage
  • 401K
  • Pension Plan

If you require an accommodation for any part of the application process, please notify the Human Resources department at HR@nybg.org.

If you are interested in applying for a position at the New York Botanical Garden, please go to http://www.nybg.org/employment to submit your application.

About Organization

The New York Botanical Garden is an iconic living museum and, since its founding in 1891, has served as an oasis in this busy metropolis.

As a National Historic Landmark, this 250-acre site's verdant landscape supports over one million living plants in extensive collections. Each year more than one million visitors enjoy the Garden not only for its remarkable diversity of tropical, temperate, and desert flora, but also for programming that ranges from renowned exhibitions in the Haupt Conservatory to festivals on Daffodil Hill.

The Garden is also a major educational institution. More than 300,000 people annually—among them Bronx families, school children, and teachers—learn about plant science, ecology, and healthful eating through NYBG's hands-on,curriculum-based programming. Nearly 90,000 of those visitors are children from underserved neighboring communities, while more than 3,000 are teachers from New York City's public school system participating in professional development programs that train them to teach science courses at all grade levels.

NYBG operates one of the world's largest plant research and conservation programs, with nearly 200 staff members—including 80 Ph.D. scientists—working in the Garden's state-of-the-art molecular labs as well as in the field, where they lead programs in 49 countries.