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Online Course Manager | Stack Leader (English | Writing)

Job Type
Experience Level
Organization Type University  
Pay Range $54K - $56K

Job Description

This role will drive an essential part of the Learning Enterprise mission to create stackable pathways to career mobility and degree attainment. You will support the delivery of a group of discipline-specific courses ( ENG 102) at scale, thus providing thousands of learners with foundational learning in this critical discipline area that will enable them to find a pathway to higher education and economic mobility.

As a key member of the ULC academic infrastructure, reporting to Foundational Learning leadership (within Learning Enterprise), and the Faculty of Record in regard to course objectives and content, you will support high-quality instruction at scale, introducing thousands of learners to the discipline. You will be responsible for managing affiliated personnel; graders, teaching assistants, and instructional aides-PRNs, who support your group of discipline-specific courses ensuring the best quality learner experience. You will partner with the ULC instructional design team and student success team to deliver the courses effectively. You will provide input and support the Faculty of Record, as the subject matter expert, in course revisions and redesigns to improve courses for greater learner success over time. You will also work with your Faculty of Record throughout each session as you facilitate the delivery of their course.

This position and salary will be reviewed and renewed annually. This is a temporary position, it may terminate when the work is no longer available. Additionally, this position is funded in whole or part by sources other than general operating appropriation and may terminate when funding is no longer available.

Flexible work options
Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required. Please note that this position is Hybrid/Remote off-campus at our Scottsdale Skysong location.

Working Environment

  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.
  • Required to stand for varying lengths of time and walk moderate distances to perform work.
  • Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
  • Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
  • May be required to perform tasks in the field within and/or across University campuses.
  • Ability to clearly communicate to perform essential functions.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Minimum Qualifications

Bachelor’s degree in a related field with 4 years experience in an alternative educational environment and 2 years in a supervisory role OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved.

Department Statement

About the Learning Enterprise
We believe that the rigid and linear design of traditional higher education is neither an effective ladder to social and economic opportunity for all learners nor is it responsive to rapidly evolving workforce needs. ASU has responded to these challenges with the creation of Learning Enterprise (LE). We are guided by the belief that everyone should have universal access to education and opportunity. At every stage of life.

LE re-imagines the role of universities in society and evolves the design of learning offerings. These products (LE’s learning offerings) are academically rigorous, tech-enabled, and outcomes-driven. They are stackable, accessible, and evidence-based – designed to respond to the needs of students and employers with the resources and values of the university.

LE’s initial focus is on the following areas: foundational skills and mindsets, professional and technical career skills and personal development, cultural and civic learning.

At LE, we share a common set of values that guide our work and collaboration:

Scrappy. We are undaunted by challenges. We remain undeterred by anything that stands in the way of moving our vision forward. If we fall, we get up, over and over again. If it doesn’t exist, we create it. If something doesn’t work, we try something else.

Driven. We always push to be better for ourselves, for each other, and for our students. We are not defeated or guided by the status quo. We see what could be and relentlessly pursue it.

Intentional Architects. We know our attitude towards what we are doing will determine our success. We see the big picture and take deep pride in building every block that makes up our long-term vision. We are motivated by the potential of a transformed future while remaining firmly focused on tending to the tasks in front of us today.

Leading from the heart. We deeply care about people and their well-being. Everyone is unconditionally supported. We believe in human potential and invest in continuous growth.

Candid collaborators. We share ideas and feedback at all levels. We have strong opinions loosely held and intentionally engage in debate. We strive for clarity through direct and honest communication. We know our work is better for it.

Desired Qualifications

  • Evidence of a Masters in English composition, or related field OR evidence of a PhD in English, or related field
  • Demonstrated online teaching excellence in First-Year Composition courses at the university level
  • Experience with designing ways to use technology to support and enhance course delivery at scale
  • Ability to work as part of a team to deliver content and support learners at scale
  • Proficient working in Canvas to create / manage all aspects of a course
  • Evidence of a passion for the work of Arizona State University and our commitment to engaging a broad range of learners
  • Ability to work independently, exercising good judgment that prioritizes learner experience and success

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Essential Duties

In your first year, you will:
Run operations for ENG 102-First-Year Composition: Research and Writing (all delivery models- Session-Based, On-Demand), to maximize learner success and potential for scalability, specifically:

  • Provide engaged presence on in-course discussion boards, answering learner questions, providing feedback and stimulating discussion, learning and community building among learners
  • Supervise graders/Instructional Aides for the course, including training (within Foundational Learning systems), feedback quality, norming and pace.
  • Resolve learner issues in consultation with the Faculty of Record

Participate in course evaluation and iteration to improve learner experiences

  • Help define course-specific metrics for success and work with student success designers to ensure appropriate data is collected and analyzed
  • Collaborate with Faculty of Record and Online Course Manager for ENG 101 on the development of the Study Hall version of ENG 102

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.