Learning & Development Coordinator (Seasonal)

Company Overview

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.  

As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.  

Job Summary:

The way our employees learn is changing.  This role will bring creativity, experience, and passion for learning to meet the needs of the business through a blended learning platform.  The focus will be on Operations/Brands Training Programs while partnering with the Learning and Development team to leverage corporate programs.  The Seasonal Training Coordinator will facilitate a team of individuals that will coordinate and deliver function-specific training programs while working to continuously improve the training materials. The Training Coordinator will also be a key player in the training and onboarding of seasonal employees.  

General Duties & Responsibilities:

• Communicate effectively with all levels of employees from executives to new employees.
• Conduct task analysis to create and/or validate Standard Operating Procedures for training purposes.
• Conduct and/or coordinate personal/professional improvement training courses using a participant-centered approach.
• Create and maintain a system to record training completion, cross-training effectiveness, and employee knowledge and skills.
• Attend and add value to Fulfillment or Manufacturing Center Management Team meetings.
• Observe and evaluate training programs / individual trainers and team leaders to make recommendations to improve training efficiency and effectiveness.
• Work across various shifts and times during peak season hours.
• Ability to work with and train a diverse workforce.
• Support onboarding and coordination of training of new employees. 
• Other duties and responsibilities as assigned by leadership.

Educational Requirements:

• High School Diploma or equivalent.

Knowledge Skills and Abilities:

• Highly proficient in computer usage, e-mail, and Microsoft Office Suite.
• Understanding of Fulfillment/Manufacturing processes and flow.
• Excellent organizational skills, and attention to detail.
• Strong leadership and communication skills.
• Situational leadership experience and knowledge.
• Presentation skills and comfortable speaking in a classroom/tour environment.
• Self-Development driven individual.
• Ability to facilitate training programs for a variety of audiences.
• Understanding adult learning theories and effective training principles (preferred).
• Previous experience of training or technical writing experience (preferred).

Working Conditions:

• This job requires the candidate to work and facilitate in a warehouse environment.
• Shifts may vary to mirror the onboarding and training of the facility. This includes nights and weekends.

Physical Conditions:

• Must be able to stand 6 to 8 hours per day.
• May be expected to walk 5 to 10 miles per day.
• Must be able to lift and carry up to 50 lbs.

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

Notice to California Residents/ Applicants:

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA