Learning Designer

How you’ll make an impact:

As a Learning Designer, you will scope, design and create resources, assets and campaigns that drive behavioral change and enable the sales team. You’ll deliver strong and consistent thinking, strategies, plans and programs of work that drive sales capability.  The outcome of your work will enable the Xero sales team to achieve performance targets and create a beautiful experience for our partners along the way.

What you’ll do:

• Work closely with a global sales experts, technology experts and the product specialists to scope and design fit-for-purpose learning and performance interventions
• Use content authoring tools, visual design tools and the LMS to create end-to end learning experiences such as multi-touch campaigns, courses, job aids, process docs, assessments and multimedia resources
• Drive continual improvement of our enablement program so that it is effective, relevant and supports long-term behavioural change for our sales team
• Champion consistent and great quality learning experiences and resources

What you’ll bring with you: 

• Experience using/working with Saas sales processes
• Experience in developing interactive, engaging and effective learning resources
• Experience with developing both digital and face-to-face experiences and assets (online learning courses, videos, interactive PDFs, LMS pages, workshops, virtual sessions, job aids and learning campaigns)
• Experience with project management and stakeholder management
• The ability to scope, design, develop, implement, and evaluate learning programs to meet the needs of the sales teams 
• Proactive problem-solving skills; ability to exercise integrity and sound judgment in complex ambiguous situations
• Process driven with ability to take ownership, plan and work autonomously
• Conduct root cause analysis, training needs analysis and provide data-based analysis and reporting
• Understanding of L&D trends, developments and best practices

About Organization

Xero is a global small business platform with 3.5 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances. For four consecutive years (2020-2023) Xero was included in the Bloomberg Gender-Equality Index. In 2021 and 2022, Xero was included in the Dow Jones Sustainability Index (DJSI), powered by the S&P Global Corporate Sustainability Assessment. Xero is a FIFA Women’s Football partner.