Junior Instructional Designer
In this role, we are looking for someone who will partner internally to prioritize, design, and deliver content with quick turnaround times. The Junior Instructional Designer role is a junior-level role where you will translate communications and content into intuitive, engaging learning resources that foster user-friendly experiences for employees, with an emphasis on creating communications, huddle content, and microlearning.
Responsibilities:
- A passion for our fan experience!
- Develops and maintains positive relationships with stakeholders and SMEs involved in design and development to solve business problems.
- Demonstrates strong written and oral communication skills.
- Creates engaging, interactive activities and content that enhance retention and skill transfer, partners to maintain and enhance existing content.
- Demonstrates organization, planning, and time management skills – ability to prioritize and work in a multi-tasked environment.
- Develops knowledge of processes and procedures so that you become a recognized source of information internally (this position may require customer-facing contacts to maintain expertise).
- Positively frames problems and is enthusiastic about the team’s success over individual recognition; positively cultivates a fan-first culture of delight.
- Other—own and complete other tasks as assigned.
Competencies:
- Exceptional attention to detail.
- Effective verbal and written communication skills and the ability to adapt communication styles to suit different audiences.
- Experience in editing training or education content or similar design work.
- Ability to multitask and pivot focus based on business needs.
- Ability to innovate, learn, and adjust to meet the position’s needs.
Position Type and Expected Hours of Work:
- Full-Time, Monday-Friday daytime shift
Preferred Education and Experience:
- Experience with communications (i.e., memos, newsletters, etc.), graphic design, and authoring tools (i.e., Microsoft Suite, Adobe Suite, Articulate Storyline, Web 2.0, etc.)
- The anticipated gross annual salary range for this role is $45,000 – $50,000 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies.
StubHub is on a mission to give the world the freedom to connect to powerful live experiences no matter where they are, whenever they want. Whether it’s Harry Styles, the Yankees, Billie Eilish or Real Madrid, we’re here to give fans the access to the live entertainment they love. That means we must power the destination for every type of live event fan to unlock the transformative live experience that’s right for them. We are their ticket to unforgettable memories – the crack of the bat, the first guitar chord or drum tap, the roar of the crowd at the championship-winning goal, the joke that makes their belly ache from laughter. To do this, we must have the most premiere industry partnerships that deliver more seamless integrated solutions and aggregate the widest event catalogue, know our customers to design more personalized discovery of that very catalogue and get that fan into the event of their dreams so they keep coming back. Daily innovation is at the crux of how we do this and a passionate team that rigorously prioritizes the most results-oriented work they can deliver is what gets it done and keeps us leading the industry.
We are an equal-opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.