Reporting to the Senior Manager for Instructional Technologies, the Specialist for Instructional Technologies provides hands-on support for learning management systems, integrated instructional technologies, and similar platforms, products, and services. This position provides direct support for the portfolio of applications supporting academic programs, professional education, and business units leveraging similar services that provide outreach and education to the HGSE community and its constituents. The role involves considerable technical and analytical skillsets capable of supporting integration efforts, troubleshooting, incident resolution, vendor management, and modest software engineering and development to address customization, branding, accessibility, and visual identity requirements of HGSE. The position is additionally responsible for providing comprehensive training to faculty and their support staff, both in group settings as well as one-on-one appointments. In addition to supporting daily operations, the Specialist for Instructional Technologies maintains awareness of emerging trends in academic technologies and investigates options for determining suitability within the HGSE service catalog under advisement of the Senior Manager Instructional Technologies.
Operations and Maintenance Activities (80%)
Strategic Activities (10%)
Perform other duties as assigned (10%)
Additional Qualifications and Skills
HGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state’s required tax and other withholdings from your paycheck for the time you work there.
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HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.
HGSE Human Resources values diversity in all forms and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows everyone to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.
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About the Harvard Graduate School of Education
Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu
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Job Function: Information Technology
Job Code: 405017 IT Professional (N)
Time Status: Full-time
Union: 55 – Hvd Union Cler & Tech Workers
Department Office Location: USA – MA – Cambridge
Work Format: Hybrid (partially on-site, partially remote)
Salary Grade: 056
Pre-Employment Screening: Identity
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.