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Instructional Designer

CKE Restaurants, Inc.
February 15, 2023
Job Type Full-Time  
Experience Level Mid  
Organization Type Corporate L&D  
Pay Range


May perform any or all of the following duties:

  • Write, produce and deliver training related multimedia projects; Manage Job Aid Database
  • Liaison between company departments and internal production or printing
  • Coordinate timelines, delivery schedules and proof/approve materials
  • Designs and creates materials in support of department specific initiatives
  • Works closely with the Field Training team members and Subject Matter Experts to develop, write, and coordinate detailed learning sources and materials
  • Conducts complex Performance Analysis, Goal Analysis, and Needs Analysis.
  • Provides in-depth coaching, presentation materials, training delivery, and general consulting on performance needs.
  • Works with stakeholders to determine content development needs and solutions.
  • Creates engaging learning activities and compelling course content that enhances retention and transfer.
  • Designs instructional graphics, the user interface, and the finished product.
  • Applies tested instructional design theories, practices and methods to meet complex learner needs and instructional goals.
  • Provides comprehensive exercises and activities that enhance the learning process.



  • Bachelor’s Degree in instructional design, educational technology or similar field and/or 4 years’ of directly related experience (combination of education and experience is acceptable)
  • Prior restaurant, retail, or comparable customer-facing industry experience
  • Bilingual communication skills (English/Spanish) highly preferred
  • Prior experience working effectively with individuals, groups, and other organizational units to carry out the goals of a training function
  • Proficient knowledge of learning theories, ADDIE and/or SAM instructional design models, accessibility, usability, and experience design, information design and communications, and emerging learning technology
  • Understanding of technology solutions and operations from a learning perspective (Lesson and curriculum planning skills, with solid knowledge of course development software and Learning Management Systems)
  • Visual design skills (Dreamweaver, Photoshop, Illustrator, Adobe Premiere Pro, Audition, After Effects, InDesign, Storyline 360, Captivate, Microsoft Office Multi-Media, online learning solutions, videography and eLearning development) and ability to storyboard preferred
  • Exposure and ability to speak to adult learning principles (Bloom’s Taxonomy, experiential development & facilitation)
  • Must have the ability to handle multiple tasks simultaneously and work with a diverse set of internal and external clients under tight deadlines
  • Must possess position-critical skills: communication, consultation, performance evaluation, relationship management, presentation, and performance analysis
  • Ability to manage and provide reporting across the training organization



  • Corporate Office environment, fast paced, high volume of activity



  • Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse
  • Limited travel as needed