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Instructional Design & Technology

GCO Instructional Designer

Job Type Employee   Full-Time  
Experience Level Entry   Mid  
Organization Type Corporate L&D  
Pay Range $74K - $92K

What You Will Do

Let’s do this. Let’s change the world. In this vital role you will report to the GCO Instructional Design Manager, GLS at Amgen’s Capability Center in Tampa, Florida, with responsibilities to support Global Learning & Performance (GL&P) Learning Professionals in all Commercial regions including US, Europe, Intercontinental, and JAPAC.

This position is responsible for designing and developing learning solutions that are aligned with the region’s strategies and with business needs. The ID partners closely with commercial learning professionals and marketers to understand performance challenges and desired work outputs. The ID combines their understanding of Amgen’s products and commercial staff needs with best practices in Instructional Design while delivering best-in-class performance support, training, and communications solutions for clients. The ID follows creative design standards to ensure all assigned deliverables are met.

The ID owns end-to-end instructional design responsibilities for training projects (e.g., Training needs analysis, design documentation, writing and editing of creative deliverables, adept use of tools and templates, and quality control of final deliverables). The ID produces deliverables such as content outlines, design documents, style guides/templates, storyboards, infographics, workshop materials, performance support tools, and eLearning modules.

The ID collaborates across the GL&P community and the Capability Center to ensure that GLS is adding new value and meeting business needs. Specifically, the GCO ID ensures learning content is produced effectively, efficiently, and in line with the priorities identified by functional governance.

  • Consults with functional learning professionals and marketing partners to ensure the most appropriate learning solutions are proposed
  • Provides end-to-end instructional design support on learning projects
  • Employs ID best practices in the execution of project deliverables, including design documents, content outlines, workshop materials, performance support tools, and eLearning modules
  • Works – as needed – with vendors, shared service providers, and contract workers to develop and deliver training deliverables
  • Supports the identification—and if needed, the creation—of media assets
  • Works with learning clients to ensure governance, design, and development processes are followed
  • Maintains functional partnerships with appropriate functional representatives
  • Provides thought leadership on new and innovative approaches to Instructional Design
  • Executes on the annual goals of the group and the department
  • Partners with GL&P colleagues to find opportunities for collaboration, process improvement, and resource sharing
  • Attends key commercial meetings (eg. National or Regional US Sales Meetings- S1 & S2, Key Marketing Meetings, Key Product Launch Meetings) to ensure quality, delivery when required, and iterations of key learning initiatives and workshops
  • Facilitates design workshops with GCO L&P and marketing teams for high priority projects and/or products
  • The Instructional Designer will have some travel that could be approximately 30%.


What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an Instructional Designer with these qualifications

Basic Qualifications

Master’s degree


Bachelor’s degree & 2 years of Learning & Performance and/or Pharma/Biopharma Sales/Marketing experience


Associate’s degree & 6 years of Learning & Performance and/or Pharma/Biopharma Sales/Marketing experience


High school diploma / GED & 8 years of Learning & Performance and/or Pharma/Biopharma Sales/Marketing experience

Preferred Qualifications

  • 3+ years of experience in Sales and/or Marketing in the pharma or biopharma industry
  • 3+ years of experience developing eLearning, ILT, OJT, performance support, and other learning solutions
  • Comprehensive knowledge of adult learning principles and instructional design
  • Experience conducting training needs analysis in order to identify appropriate learning solutions
  • Experience supporting training projects from beginning to end
  • Experience creating deliverables for sales or marketing clients
  • Strong consulting skills
  • Prior experience with learning technology solutions and eLearning design software
  • Collaborative work style with ability to solicit input, influence, and support decision making
  • Project management skills
  • Strong service orientation and high standards of excellence and business enablement
  • Strong written and oral communication skills


Some Of The Vast Rewards Of Working Here

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

The annual base salary range for this opportunity in the U.S. is $73,999 – $91,760.

In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
    Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible