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Instructional Design & Technology

EPIC Instructional Designer Sr

Job Type Full-Time  
Experience Level Senior  
Organization Type University  
Pay Range TBD  

Thomas Jefferson University


PRIMARY FUNCTION: This position is the primary specialist for assigned applications as a senior instructional designer for both system steady-state/maintanence training and system go-live training. The training will be used across the Health System for users of our Electronic Medical Record system. In addition, the role will also provide system documentation and build analysis, and will leverage knowledge of organizational policies, procedures and business operations to help coordinate both training and non-training issues that may arise during installation, maintenance, trouble-shooting and upgrades to the respective application area.

Essential Functions

  • Coaches, guides and mentors other instructional design staff members; influences operational staff and leadership as a senior staff member.
  • Serves as primary point person for respective application regarding training and application instructional design needs, partnering closely with both application leadership, peers and external partners, leads projects of high complexity.
  • Design training content and materials to support organizational change, application adoption and efficiency of use; work with EMR vendor and others to create effective training materials and curation of learning communications.
  • Collaborates with IS&T and operational leadership to drive priorities and system integration efficiencies, escalating and resolving barriers where necessary. 
  • Develops learning tools and job aids basedon functional application specifications, technical designs and system changes.
  • Collaborates with external partners/vendors to ensure a seamless transition of content from in-house to vendor for vendor training delivery; trains the vendor training delivery specialists to ensure proper training delivery to Jefferson application users.
  • Performs in-depth analysis of workflows, data collection, report details and other technical issues associated with application sotware.
  • Performing in¿depth analysis of workflows, data collection, report details, and other technical issues associated with applications.
  • Assists in evalution of operational needs; validates workflows, build and conficuation based on application requirements. 
  • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. 

Other Functions And Competencies

  • Ensure deliverables adheare to brand guideleines and translate into integrated, visually compelling training solutions
  • Estimates and communicates development and test requirements in order to identify resource needs and delivery timelines
  • Serve as liaison with vendor to ensure proper delivery and service levels for training of application end-users
  • Developing / documenting procedures for implementing system changes and other tasks
  • Troubleshooting problems and questions from end users
  • Analysis of application content and negotiation of any user requested modifications
  • Operate as a senior member of the instructional design staff



Bachelor’s Degree in Instructional Design, Instructional Technology, or related field.

Certificates, Licenses, And Registration

Relevant application certification(s) required

Experience Requirements

5+ years of instructional design experience, preferably 3+ years working experience in healthcare, information systems, or healthcare IT

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing Statement

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

  • OUR MISSION: We improve lives.
  • OUR VISION: Reimagining health, education and discovery to create unparalleled value
  • OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing 

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.

About Organization

Thomas Jefferson University is dedicated to reimagining health, education and discovery to create unparalleled value.

At Jefferson, our students cross disciplines to discover new possibilities and work with expert faculty who know just what it takes to break the mold. By combining two Universities forged from excellence, we’re propelled into a new era of education, one where we redefine what exists, and all that can be.