eLearning & Instructional Designer (Remote)

The purpose of this role is to create meaningful, interactive and effective training modules across Client for Quality.

The Staff Quality Systems Specialist will work with the Global Process Owners and subject matter experts to assess business training needs, design training modules and identify the target audience.

Responsibilities

• Performs all phases of instructional design including analysis, design, development, implementation, and evaluation for instructor led and e-learning courses
• Creates Instructor Guides, Participant Manuals, Exercise Guides and Quick Reference Materials.
• Conceptualizes and designs creative blended learning approaches for multimedia content presentation (eg, video, interactive online activities, games, animation, exercises, and progress checks) that maximize learner understanding of content and assess grasp of content
• Creates eLearning scripts, storyboards, and PPT slides using solid instructional design methodology and adult learning theory. Creates assessments as required
• Collaborates with subject-matter experts and development leads to ensure that program content, learning objectives, and delivery modes meet stated client specifications
• Assists with the development of the instructional strategy. Develops guides, templates, and job aides to support the strategy
• Works with IT and outsource agencies on training and content development technology solutions
• Assists in benchmarking industry trends, identify best practices and provide input to GPO Qualification & Training
• Supports the definition of program performance metrics and uses data to ensure consistent content development and delivery of training
• Conducts follow-up studies of completed quality trainings to evaluate and measure results and effectiveness
• May partner with HR and other functions to develop, assess, facilitate and/or lead organizational development programs and processes to support business objectives and strategy implementation.
• Supports regulatory inspections and audits as needed

Education & Experience

• A minimum of a Bachelor’s Degree is required.
• A minimum 5 years professional experience with a minimum of 2 years in developing training materials, learning and development or adult education is required.
• Prior technical knowledge with learning management systems is required – experience with Success Factors Learning is preferred.
• Training design and development experience and knowledge of adult learning strongly desired.
• Excellent written and oral communication, presentation and facilitation skills are required.
• Experience with e-learning tools (Articulate Storyline, Rise, Captivate) with Articulate preferred.
• Requires strong communications skills, change management knowledge, documentation/writing and people skills.
• This candidate must possess the ability to work independently and efficiently with the ability to manage multiple assignments with conflicting priorities, ability to address issues quickly, be detail-oriented, and be able to manage white space in an ever changing environment.
• Requires intermediate knowledge of MS Excel, Word, and PowerPoint.