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Instructional Design & Technology

eLearning Design Specialist

Job Type Full-Time  
Experience Level Entry  
Organization Type Corporate L&D  
Pay Range

Citywide Banks is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Citywide Banks is a growing dynamic organization with many locations offering uniquely different banking and financial solutions for businesses and personal clients. As a performance driven company, we strive to create a culture of excellence with high standards, and high values while providing outstanding growth and involvement opportunities for employees. Join a team that makes “Great Things Happen!”™

The eLearning Design Specialist is responsible for providing technical expertise to assist professional work groups in the area of developing and revising e-learning courses. This role supports projects internally and is responsible for tasks and assignments associated with the development of learning solutions.

Are you an experienced instructional designer and learning developer looking for an opportunity to apply your skills as part of a great team? Do you enjoy crafting customized learning experiences for a variety of audiences in a corporate setting? Are you a visual designer who takes pride in creating professional instructional materials and learning resources? If you answered yes, then we’d like to get to know you better!

Primary & Essential Responsibilities

  • E-learning Design
  • Creates/Revises e-learning using Adobe Captivate software
  • Maintains e-learning content using Adobe Captivate software
  • Works with project team to design and develop SCORM compliant e-learning
  • Develops storyboards and scripts for e-learning and virtual live training
  • Uploads and configures e-learning content into learning management system
  • Integrates emerging instructional methods and technologies into e-learning
  • Multimedia Development
  • Creates multimedia products using a variety of software programs, primarily in Microsoft PowerPoint, Microsoft Word, Adobe Creative Cloud, and Adobe Captivate
  • Delivers products on-time with minimal defects
  • Manipulates and edits digital imagery, video and incorporate graphics, and effects
  • Manipulates and edits sound using appropriate software applications
  • Graphic Design
  • Creates images and animations that identify a concept or convey a message utilizing Adobe Photoshop and/or Adobe InDesign
  • Develops graphics for classroom-based training, online training, and websites
  • Selects colors, images, text styles, and layouts that are professional and convey a specific message
  • Incorporates changes recommended by stakeholders
  • Reviews designs for errors before printing or publishing
  • Develops graphics for course catalogs and course information sheets
  • Instructional Design
  • Develops instructor guides, student guides, and Microsoft PowerPoint presentations.
  • Applies creative design to the discipline of instructional design with an emphasis on multimedia
  • Develops instructional programs that leverage new technologies and multimedia
  • Applies interactive learning principles to instructional solutions for adult learners
  • Selects, modifies, and integrates existing instructional materials that employ multimedia and emerging technologies
  • Training Program Production
  • Produces training programs for virtual-live training utilizing Adobe Connect

Required Skills & Experience

  • Bachelor’s degree in multimedia design, graphic design, instructional design, or a related field in learning development is required, or equivalent work experience
  • 3 – 5 years demonstrated experience as an e-learning developer
  • 1 – 3 years’ experience using Articulate Storyline and Rise to create self-paced and blended learning experiences
  • Ability to collaborate with internal teams, external teams, and management to ensure requirements are being met and projects are kept on schedule
  • Strong analytical and problem-solving skills
  • Excellent follow-up, time management and organization skills
  • Strong editing, written and oral communication skills
  • Strong interpersonal skills
  • Ability to coordinate several projects simultaneously
  • Proactive technical troubleshooting and problem solving skills
  • Proficiency in the Microsoft Office Suite (i.e. Word, Excel, Outlook), Adobe Photoshop and/or Adobe InDesign and PowerPoint
  • Experience and proficiency with LMS Systems and other software.

Preferred Qualifications

  • Minimum of 3 years’ experience developing or delivering leadership and managerial training.
  • Minimum of 3 years’ experience developing multi-media content, especially video for use in training.
  • Minimum of 3 years’ experience creating visuals for learning using Adobe Photoshop and Illustrator, or similar applications.
  • Proven ability to create practical visual designs and layouts for digital learning resources and materials.
  • Proven ability to create/author learning content from sourced materials or subject matter experts.
  • Proven ability to create video presentations using Camtasia, or similar application.
  • Proven ability to plan, design, and develop learning solutions for a variety of needs and modalities using adult learning principles and instructional design methodology.
  • ATD Certification preferred

Scheduled Weekly Hours


Time Type

Full time

The Targeted Salary For This Role Is


You may also be offered incentive compensation and benefits. Compensation may vary and is based on the geographic location of the specific role as well as the skills and experiences of the selected candidate.

About Organization

Our mission: To enrich lives one customer, employee and community at a time.