EdTech Customer Success Manager at WeVideo, Inc.
Location: Remote, United States
Salary: $75,000 – $85,000/year + bonus
Job Type: Permanent
Date Posted: May 15th, 2023
What inspires you? This is the question that drives most career decisions.
Is it working with a fantastic team dedicated to a common goal? Is it the ability to make an impact on the success of a company and its future? Or maybe you are mission-driven, while inspired to help educators and students transform the learning experience. We hope it’s all of the above!
We have an immediate opening for an EdTech CSM.
Your responsibilities
- Establish clear customer retention goals
- Promote the value of our products to ensure renewal
- Assist in creating as well as delivering training courses and educational materials
The ideal candidate has experience
- Proven work experience as a Customer Success Manager or similar role in EdTech
- Experience promoting value through an excellent customer experience
- Demonstrated skills with Learning Management Systems and Single Sign-On technologies
Bonus experience
- Corps experience with Teach For America
- Master of Education
- Technology integration experience at a school district
Benefits & perks
- Excellent medical, dental, vision, life, AD&D coverages
- 401k plan with employer matching
- Generous PTO policy
- Flexible work from home environment
- Employee development resources
Why you might like working here
- We’re a small, close-knit team that enjoys working and learning from each other.
- People stick around. Some of your future colleagues have been for over 8 years.
- Our users love our product; just take a look at what our users are saying on social media.
About WeVideo
Two-thirds of the top 100 school districts in the U.S. rely on WeVideo, a cloud-based video editing platform, designed to transform learning through easy-to-use and accessible tools that bolster learning outcomes. Built to spark student creativity and engagement, encourage collaboration and streamline classroom management for teachers, the online platform is used by thousands of K-12 and higher ed institutions in over 50 countries around the world.
About Organization
WeVideo is the leading online video creation platform, providing editing, collaboration, and sharing capabilities across any device. Anyone can access WeVideo, from any computer or device at home, work, or on the go to capture, edit, view and share with secure storage of their content in the cloud.