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Instructional Design & Technology

Director of Instructional Design – Digital Learning at UT

Job Type Full-Time  
Experience Level Executive  
Organization Type University  
Pay Range TBD  

Director of Instructional Design – Digital Learning at UT

The Director of Instructional Design is a new position providing leadership and strategic direction within the unit’s online course production process, with direct supervision of instructional designers (including Instructional Designer I, Instructional Designer II/Senior Instructional Designer, Instructional Design Assistant, and graduate students). The incumbent will foster positive relationships with academic units and instructors and contribute to a culture of enhancing the University’s competencies in online teaching and learning. This position also ensures timely completion of course production, providing direct contribution to the growth of fully online course offerings at UTK and enabling the university’s strategic vision for promoting accessible, affordable, inclusive, high-quality educational opportunities for students regardless of their geographic location. This position is located in Knoxville, Tennessee. While hybrid and flexible work hours are available, this position does require regular attendance at the University of Tennessee, Knoxville campus. 

Job Duties:

  • Leads, provides direct supervision, and mentors instructional design team and graduate student staff to support the development of online course production through strategic and systematic instructional design. Provides critical feedback for the accuracy of work, application of appropriate pedagogies, and appropriate soft skills.
  • Collaborates with the multimedia and video production team to ensure timely completion of multimedia and video assets. Directs team to complete projects and provides accountability through project management and monitoring.
  • Leads the development and maintenance of resources such as tutorials, reference material, design standards, content resources, templates, and tools for instructional development.
  • Develops and maintains best practices, policies, protocols, and production systems that support the mission to scale online learning and directs staff in upholding the same.
  • Promotes and monitors the use of technologies (like Asana and Slack) to increase communication, training, and accountability for all instructional design.
  • Reviews and edit content and to ensure accurate integration of contributions to increase the effectiveness and efficiency of design and development models and processes.
  • Leads the evaluation of technology effectiveness, quality assurance, editing, adapting content, and implementing recommended changes to improve learning.
  • Makes ongoing adjustments to established practices in protocols in response to various inputs, including scale, feedback, and expressed goals, amongst others.

Knowledge, Skills and Abilities:


  • Knowledge of instructional design and pedagogical approaches, practices, and tools for diverse audiences/environments.
  • Skill in using a variety of industry-leading technologies and products for development of content, presentations, web applications and tutorials.
  • Skill in using learning management systems (LMS).
  • Skill in troubleshooting computer and web technology issues on common platforms.
  • Skill in both verbal and written communication.
  • Skill in establishing and maintaining effective working relationships.
  • Ability to manage others and provide coaching and constructive feedback.
  • Ability to lead and model effective organization and time-management in an environment with multiple priorities and short deadlines.


  • Knowledge of working within Canvas Learning Management System
  • Knowledge of working with Asana, or other project management application

Education and Experience:


  • Graduate degree in Education, Learning Design, Instructional Design, or related field. 
  • Five (5) years of providing learning/instructional design and/or technology development services.


  • Seven (7) years of providing instructional design and/or technology development services, including two (2) years in a supervisory or management position. 
  • Or, any equivalent combination of experience or education from which comparable knowledge, skills and abilities have been achieved.

Job  Executive/Administrative

Primary Location  US-Tennessee-knoxville

Organization  Edplus

Schedule  Full-time

Campus/Institute  Knoxville

Job Posting  Sep 27, 2023, 2:25:40 PM

About Organization

The University of Tennessee is a public land-grant university headquartered at Knoxville. Founded in 1794, it is the flagship institution of the statewide University of Tennessee system with nine undergraduate departments and eleven graduate departments and hosts more than 26,000 students from all 50 states and more than 100 foreign countries. In its 2009 ranking of universities, U.S. News & World Report ranked UT 118th among national universities and 52nd among public institutions of higher learning. Its ties to Oak Ridge National Laboratory, established under UT President Andrew Holt and continued under the UT-Battelle partnership, have positioned the University as co-manager and allow for considerable research opportunities for faculty and students enjoyed by few other institutions of comparable standing.

Also affiliated with the University are the Baker School of Public Policy and Public Affairs, the University of Tennessee Anthropological Research Facility, and the University of Tennessee Arboretum, which occupies 250 acres of nearby Oak Ridge, Tennessee and features hundreds of species of plants indigenous to the region. The University is a direct partner of the University of Tennessee Medical Center, the only Level I trauma center in the East Tennessee region and a self-proclaimed 'teaching hospital'​ due to its aggressive medical research programs and position as the primary career destination for most medical school graduates of the University of Tennessee Health Science Center at Memphis.