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Assistant Director of Learning Design, Universal Learner Courses

Arizona State University
Tempe, Arizona
August 19, 2022
Job Type
Experience Level
Organization Type University  
Pay Range $95K - $105K

Job Description

ASU, as a globally-recognized leader in education innovation, is uniquely suited to disrupt traditional barriers and improve pathways to higher education. Universal Learner Courses (ULCs) are low-risk, high-value, credit-bearing courses. This catalog of 50+ courses forms the backbone for the Earned Admission Program, a unique offering that allows anyone, regardless of academic history, the opportunity to earn admission to ASU. Imagine a world in which no student is denied access to high-quality, college-level learning experiences; a world where a college education is affordable, accessible and truly inclusive; a world in which online education encourages active, engaged learning with tangible outcomes for the student. If you are passionate about designing, developing, and delivering impactful and inclusive learning experiences for all students regardless of their backgrounds, experiences, and familiarity with online learning, we want to meet you.

As the Assistant Director of Learning Design for ULCs, you will lead the ULC learning design team, including instructional designers, media specialists, academic technologists, project managers, and data analysts, to create innovative, high-scale learning experiences to empower learners underserved by traditional models of higher education. You will serve on the cross-functional ULC leadership team, partnering with the Executive Director of ULCs and other directors within ULC to set strategic direction for ULCs, establish and communicate infrastructure and policy, and expand our ability to deliver culturally-responsive and workforce-aligned learning experiences that provide educational pathways for all learners.

Working Environment

  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
  • Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
  • Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
  • May be required to perform tasks in the field within and/or across University campuses.
  • Ability to clearly communicate to perform essential functions.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Minimum Qualifications

Bachelor’s degree in a field appropriate to the area of assignment AND six (6) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Ten (10) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Department Statement

About Learning Enterprise
We believe that the rigid and linear design of traditional higher education is neither an effective ladder to social and economic opportunity for all learners nor is it responsive to rapidly evolving workforce needs. One of the emerging strategies for ASU is the creation of Learning Enterprise (LE). LE is a newly created entity within ASU designed to re-imagine the role of universities in society and evolve the way that learning offerings are designed to meet learner needs and employer demands. These products will be tech-enabled and outcomes-driven solutions that are stackable, accessible, and evidence-based – designed with employer and academic buy-in. LE will initially focus on the following learner segments: K-12, Bridge, CareerCatalyst, and Enrichment Learning. We are guided by the belief that everyone should have universal access to education and opportunity at every stage of life.

LE Values


We are resilient and undaunted by challenges. We remain undeterred by challenges that stand in the way of moving our vision forward. If we fall, we get up, over and over again. If it doesn’t exist, we create it. If something doesn’t work, we try something else.


We strive to be better for ourselves, for each other and for our learners. We are not defeated or guided by the status quo. We hold each other to high expectations because our learners depend on us for their future success. We believe that there is always an opportunity to grow and improve; to be and do more. We see what could be and relentlessly pursue it.

Intentional Architects.

We know our intentional mindset towards every detail of our work will determine our success. We see the big picture and concurrently take pride in the daily tasks before us – building “brick by brick” to achieve our long-term vision. We will manifest a transformed future for lifelong learning, by designing systems and infrastructure that will live on.

Leaders from the Head and Heart.

We deeply care about people and their well-being. Everyone at Learning Enterprise is

unconditionally supported. We believe in human potential and invest in continuous growth.

Candid Collaborators.

We share ideas and feedback at all levels. We have strong opinions loosely held and intentionally engage in debate. We strive for clarity through direct and honest communication. We know our work is better for it.

Desired Qualifications

  • Demonstrated strong leadership and management, emphasizing employee development and goal setting/achievement
  • Experience with online course design, emphasizing use of innovative tools, and creative problem solving to enable scale (5 years)
  • Evidence of diplomatic demeanor and ability to navigate sensitive relationships
  • Experience in designing, launching and scaling strategic initiatives
  • Affinity for data and data-driven design
  • Life or academic experience that matches Learning Enterprise learner populations’ experiences (e.g. first-generation, PELL-grant eligible, returning adult student) or other experiences that demonstrate alignment to the mission of Learning Enterprise
  • Demonstrated knowledge of non-traditional learner needs regarding course design

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Essential Duties

Operations and Strategic Planning:
Support the management of LE’s operations to ensure ongoing sustainability

  • Plans, directs, and reviews activities and operations of the ULC learning design team to ensure achievement of established objectives and goals consistent with the mission of ULCs and Learning Enterprise
  • Develops strategies and approaches to successfully implement strategic initiatives which include project-based learning, culturally-responsive teaching practices, workforce-alignment, and active learning at scale
  • Collaborates and maintains effective relationships with key internal and external stakeholders, including deans, faculty, vendors, and cohort leaders to execute strategic initiatives, proactively resolving issues as needed

Hiring & Supervising:

Support Learning Enterprise to hire and retain an exceptional, diverse and values-aligned team

  • Participates in the hiring, training, and evaluation of department staff, including instructional designers, media specialists, academic technologists, project managers, and data analysts
  • Supervises directly and/or through subordinate management all instructional design department staff
  • Works collaboratively with stakeholders, leadership, and other related staff to define and identify all required infrastructure needs to implement strategic initiatives set forth by evolving department and portfolio

Course Management:

Identifies and directs measures to improve the effectiveness and efficiency of the courses

  • Establishes and communicates course quality guidelines and quality assurance processes for all learning experiences
  • Stays apprised of new innovations in learning design to ensure the implementation of assets that are based on the best of what technology / new innovation can offer
  • Ensures that ULCs are designed within strict cost parameters to keep access affordable, and optimized to maximize learner success.
  • Interprets, operationalizes, and reports outcomes on grant requirements
  • Directs data collection and analysis to draw meaningful conclusions about our learner experience and report outcomes to relevant stakeholders
  • Serves as a member of the leadership team for ULCs to address questions and concerns regarding the ULC design and development team, learner experience, and course design

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.