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Academic Success Adv Crd, Sr.

Job Type
Experience Level
Organization Type University  
Pay Range

Job Description

The School for Engineering of Matter, Transport & Energy (SEMTE) in the Ira A. Fulton Schools of Engineering is seeking a well-qualified candidate for an Academic Success Advising Coordinator, Sr. Undergraduate Advising at the Tempe campus. This position will be split approximately 25% academic advising and 75% administrative/management job duties. The administrative portion of the position will include hiring, onboarding, supervising, coaching, and professional development of a minimum of three (3) undergraduate academic success advisors with varying levels of experience. This position will work as part of a leadership team to create and implement strategic recommendations to support and advance the advising enterprise. This position reports to the Manager, Undergraduate Advising.

Working Environment

  • Activities are primarily performed in a regular, climate controlled office setting subject to extended period of sitting.
  • Visual acuity and manual dexterity associated with daily use of desktop computer; bending, stooping, reaching and lifting up to 25 pounds.
  • Effective communication skills.
  • Works from general instructions on standard job duties and specific directions/instructions on new assignments.

Minimum Qualifications

Master’s degree in related field and three (3) years or more of advising or related student services experience, one of which should be in the field of academic advising; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Department Statement

The School for Engineering of Matter, Transport and Energy (SEMTE) is leveraging the synergy of engineering and science to develop new knowledge and technologies, and create innovative solutions to society’s most pressing problems. Our undergraduate programs position students for roles as professional engineers or advanced studies beyond the baccalaureate degree. At the graduate level, we provide rigorous, cross-disciplinary training and a rich research environment, immersing our students in diverse research topics that have broad interactions among disciplines, both within and beyond the school. Please visit our website for additional information: http://semte.engineering.asu.edu

The Ira A. Fulton Schools of Engineering is the largest producer of engineering and technical talent in the nation and
seeks to deliver a world-class learning experience for our students and to advance research and innovation – all at scale.

We value and emphasize inherently interdisciplinary endeavors that leverage the breadth and depth of expertise among our outstanding faculty, and have built a unique place for large-scale innovation characterized by foundational excellence and translational impacts. We are an engineering school on the rise at the most innovative university in the country and in the heart of the nation’s fifth largest metropolitan area. The scale of our faculty research interests and interdisciplinary mindset, combined with more than 48 graduate degree programs and 25 undergraduate degree programs, provide the foundation for knowledge generation and collaborative opportunities to advance new ideas.

The Fulton Schools of Engineering, located across ASU’s Tempe and Polytechnic campuses, is comprised of seven
schools based on academic programs and research areas. Fulton Engineering has a nationally recognized faculty that conducts research, instructs and mentors students, provides service to engineering, computing and technology
professions and creates lasting impacts across local and global communities.

The Fulton Schools of Engineering follows a framework of values designed to distinguish our practice and guide daily decisions in our academic, research, corporate engagement and entrepreneurial endeavors. These values influence how we recognize, reward and communicate our achievements. At the Fulton Schools of Engineering, we:

  • Cultivate excellence.
  • Deliver innovation that matters.
  • Encourage bold thinking.
  • Foster a community of learning and collaboration.
  • Build a foundation for all to be successful.

Working at ASU has outstanding benefits that include: health, dental and vision insurance plans; ASU/UA/NAU tuition reduction for the employee and qualified family members; life insurance and disability programs; sick leave and holidays; state and optional retirement plans; access to ASU recreation and cultural activities, and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator.

Desired Qualifications

  • Supervisory experience in a higher education setting or experience leading advising teams in support of large scale initiatives.
  • Experience in higher education academic advising, including advising online students.
  • Demonstrated knowledge of current trends and best practices in academic advising.
  • Experience in student outreach, recruitment, and retention initiatives
  • Experience in using Microsoft Office applications (Word, Excel, Outlook, Teams), Amazon WorkSpaces, Analytics, PeopleSoft, Salesforce, WebXtender, and Degree Audit Systems(DARS)
  • Experience interacting with diverse populations
  • Evidence of effective communication skills

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Essential Duties

  • Responsible for hiring, onboarding, and performance management of designated academic success advising staff.
  • Leads/supervises academic success staff in the providing academic advising services, recruitment, retention, and/or academic program functions to ensure needs of students are met for successful completion of the degree.
  • Establishes performance goals for staff and monitors progress throughout the year, acts as team leader or senior resource for professional staff.
  • Works closely and collaboratively with manager, assistant director, program chairs, director and university administrators to implement policies and practices in support of college, department, and university goals.
  • Serves as an active member of the advising leadership team; represents needs of supervisees to leadership in an effort to ensure a strong advising team.
  • Regularly attends supervisory and HR trainings to ensure effective supervision.
  • Works collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support.
  • Acts as a program/school liaison to current and prospective students, faculty, staff, as well as college and university committees, on issues related to academic success.
  • Provides academic advising and/or interacts with students in support of academic success approximately 25% of the time.
  • Manages academic advising services offered to students in the online platform; work collaboratively with online advisors, FSE Dean’s office online team, EdPlus, Pat Tillman Center and other related campus partners.
  • Assists in development and implementation of academic advising policies.
  • Utilizes a variety of university data and programmatic direction to promote student academic success including eAdvisor, DARS, Peoplesoft, ASU Dashboards, SalesForce, WebXtender, Analytics, and MyReports.
  • Responds to student questions, concerns, and escalations; works with students to resolve all issues to ensure ongoing satisfaction with program and successful progress to completion.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.